By using the Bridgehead IT website, you consent to the data practices described in this statement. 

Definitions 

  • Personal Information: Any information that identifies or can be used to identify an individual, such as name, email address, phone number, job title, IP address, or payment details. 
  • Non-Personal Information: Aggregated or anonymized data that does not identify individuals, such as browser type, access times, or general usage statistics. 
  • Tracking Technologies: Tools like cookies, pixels, or session recordings used to monitor user interactions on the website. 

Collection of your Personal Information 

In order to better provide you with products and services offered on our Site, Bridgehead IT may collect personally identifiable information, such as your: 

  • First and Last Name 
  • E-mail Address 
  • Phone Number 
  • Job Title 

You may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site or payment processing platform. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future. 

Use of your Personal Information 

Bridgehead IT collects and uses your personal information to operate its website(s) and deliver the services you have requested. 

Bridgehead IT may also use your personally identifiable information to inform you of other products or services available from Bridgehead IT and its affiliates. 

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. For example, contact information may be retained after the end of our business relationship for compliance and auditing purposes. 

Sharing Information with Third Parties 

Bridgehead IT does not sell, rent or lease its customer lists to third parties. Bridgehead IT may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Bridgehead IT, and they are required to maintain the confidentiality of your information. 

Bridgehead IT may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Bridgehead IT or the site; (b) protect and defend the rights or property of Bridgehead IT; and/or (c) act under exigent circumstances to protect the personal safety of users of Bridgehead IT, or the public. 

Tracking User Behavior 

Bridgehead IT may keep track of the websites and pages our users visit within Bridgehead IT, to determine what Bridgehead IT services are the most popular. This data is used to deliver customized content and advertising within Bridgehead IT to customers whose behavior indicates that they are interested in a particular subject area. 

Bridgehead IT and its affiliated websites will track how users interact with their websites. This may include: tracking mouse clicks, user scrolling data, and video recordings of users who interact with the website. This data is not attached to any specific user information and will not be used to connect individual users with individual actions. The tracking is used only to evaluate the effectiveness and usefulness of the content provided. No keystroke data is recorded or saved. Please note that there is currently no mechanism provided to opt out of this website tracking, as it is essential for improving our services and site functionality. 

Automatically Collected Information 

Information about your computer hardware and software may be automatically collected by Bridgehead IT. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding the use of the Bridgehead IT website. 

Use of Cookies 

The Bridgehead IT website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. 

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Bridgehead IT pages, or register with Bridgehead IT site or services, a cookie helps Bridgehead IT to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Bridgehead IT website, the information you previously provided can be retrieved, so you can easily use the Bridgehead IT features that you customized. 

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Bridgehead IT services or websites you visit. 

Links 

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information. 

Security of your Personal Information 

Bridgehead IT secures your personal information from unauthorized access, use, or disclosure. Bridgehead IT uses the following methods for this purpose: 

  • SSL Protocol 

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. 

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed. 

Children's Privacy 

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly. If you believe we have collected information from a child under 13, please contact us immediately. 

E-mail Communications 

From time to time, Bridgehead IT may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. To improve our Services, we may receive a notification when you open an email from Bridgehead IT or click on a link therein. 

If you would like to stop receiving marketing or promotional communications via email from Bridgehead IT, you may opt-out of such communications by clicking the Unsubscribe link in the email or by contacting marketing-optout@bridgeheadit.com. 

External Data Storage Sites 

We may store your data on servers provided by third-party hosting vendors with whom we have contracted. 

Your Rights and Choices 

In addition to the opt-out options described elsewhere, you have certain rights regarding your personal information, subject to applicable laws (e.g., CCPA for California residents, GDPR for EU residents): 

  • Access: Request a copy of your personal information. 
  • Correction: Request corrections to inaccurate or incomplete data. 
  • Deletion: Request deletion of your personal information, subject to certain exceptions. 
  • Opt-Out of Sharing/Selling: We do not sell your data. 
  • Portability: Request your data in a portable format. 
  • Objection/Restriction: Object to or restrict certain processing. 

To exercise these rights, contact us at the details below. We may verify your identity before responding. For CCPA requests, California residents can call toll-free at (210) 477-7900. We do not discriminate against users exercising their rights. 

Text Messages: Bridgehead IT will not send you text messages unless you explicitly opt-in to receive them. You can agree to receive text messages by emailing support@bridgeheadit.com. To unsubscribe to text messages at any time, reply STOP to our text messages. For help at any time with text messages from Bridgehead IT, reply HELP to any of our messages.  

Changes to this Statement 

Bridgehead IT reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy. 

Contact Information 

Bridgehead IT welcomes your questions or comments regarding this Statement of Privacy. If you believe that Bridgehead IT has not adhered to this Statement, please contact Bridgehead IT at: 

Bridgehead IT, Inc. 
1355 Central Pkwy. S. #100 
San Antonio, Texas 78232

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