Cybersecurity threats continue to evolve, and effective security awareness training must evolve with them. To better support our customers and strengthen the human layer of defense, Bridgehead has upgraded the KnowBe4 Security Awareness Training included in our offering to the Diamond tier.
This upgrade expands access to advanced tools, integrations, and training content—allowing us to deliver more dynamic, realistic, and impactful security awareness programs across your organization.
What’s Included in the Diamond Tier Upgrade
With Diamond tier access, customers gain enhanced capabilities designed to address real‑world attack methods and improve user awareness over time:
Full Access to Core Training in the ModStore
Diamond tier provides full access to KnowBe4’s comprehensive library of security awareness training content, including interactive modules, videos, newsletters, posters, and reinforcement materials. This enables more flexible and engaging training programs tailored to different roles and risk levels. [s3-uk.com]
Callback Phishing Simulations
Callback phishing introduces a newer, increasingly common attack method where users are prompted to call a phone number included in a phishing message. These simulations help organizations train users to recognize and respond appropriately to voice‑based social engineering attempts. [s3-uk.com]
PasswordIQ
PasswordIQ is an optional Diamond‑level feature that integrates with on‑premises Active Directory environments to identify password‑related vulnerabilities. It scans for weak, breached, or misconfigured passwords—without exposing or displaying user passwords—helping organizations reduce risk tied to credential security. [support.knowbe4.com]
Second Chance for Microsoft 365 and Outlook
Second Chance integrates with Outlook and Microsoft 365 to provide users with an additional warning when clicking unknown or potentially unsafe links in emails or documents. This gives users a moment to pause and reconsider before proceeding, reinforcing safer decision‑making at the point of risk. [s3-uk.com]
Graph API and iPaaS Integrations
Diamond tier includes access to KnowBe4’s APIs and integration options, enabling improved connectivity with identity platforms, automation tools, and other security or business systems. These integrations help streamline administration and enhance reporting and visibility. [s3-uk.com]
Why This Matters for Our Clients
This upgrade allows Bridgehead to deliver stronger, more adaptive security awareness programs that go beyond basic phishing simulations. By combining richer training content, modern attack simulations, and deeper integrations, we can help organizations better prepare users for the threats they’re most likely to encounter.
Interested in Exploring These KnowBe4 Features?
If you are a current Bridgehead customer using KnowBe4 and would like to learn more about these Diamond‑level features, we’re happy to help you explore what’s now available to you.
If you’re not currently using KnowBe4 but are interested in strengthening your security awareness training program, contact Bridgehead to learn more about how this platform can support your organization.
Ready to Put These Capabilities to Work?
As your security partner, Bridgehead doesn’t just provide access to tools—we help ensure they’re configured, adopted, and delivering real value.
If you’re a current Bridgehead customer using KnowBe4, schedule a security awareness review with our team to walk through the Diamond‑level features now included in your service and identify where they can strengthen your organization’s defenses.
Not currently using KnowBe4? Contact Bridgehead to learn how our security awareness training programs help reduce human risk and support a stronger overall security posture.
👉 Request a review or learn more by contacting your Bridgehead account team today.
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